Total Assessment Submission Length: 4-6 pages total submitted through an Agenda, Memo, and two email templates.

Professional Skills: Written Communication, Information Literacy, Inquiry and Analysis and Technology are assessed in this Competency

This Assessment requires submission of one complete file that includes your memo, your two emails, and your agenda. Save your files as IM004_firstinitial_lastname (for example, IM004_J_Smith).

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Instructions

Before submitting your Assessment, carefully review the rubric. This is the same rubric the assessor will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.

Rubric

Access the following to complete this Assessment:

In this assessment, you will create four different types of communication to ensure the protection of patient data and privacy: a meeting agenda, a staff memo, and two emails. Each of these will be in response to a short scenario. Read each scenario and first identify the issue that is being addressed related to patient privacy and confidentiality. Then, prepare a response using the specified method (agenda, memo, or email) that includes the following:

  • Strategies for maintaining privacy of patient health information, and electronic health records, including the importance of safeguarding electronic health records (EHR)
  • Identify technology resources that may be used to protect patient confidentiality and privacy
  • Explain a nurse’s ethical duty when it comes to maintaining confidentiality of private patient information, and list possible implications of not maintaining patient confidentiality and privacy
  • Explain the role of HIPAA in governing electronic health information and provide HIPAA guidelines for permitted use and disclosure of protected patient health information
  • Evaluate the potential privacy, security, and confidentiality risks involved with using personal smartphones when providing nursing care
  • List HIPAA guidelines that should be followed and possible technology used to help protect patient confidentiality and privacy

To complete this Assessment:

  • Read the scenarios.
  • Complete the templates to create a meeting agenda, a memo, and two emails of your own

Scenario 1:

A tragic car accident involving an A-list Hollywood actor happened near the hospital at which you work. A member of the care team at the hospital posted information about the actor on social media, which occurred prior to any public disclosure of information regarding the actor’s accident. In an attempt to avoid a similar episode at your hospital, you have decided to schedule a meeting with your staff to discuss the implications to patient privacy and confidentiality, including how these types of situations should be handled. You decided to draft an agenda in preparation.

The agenda should include a brief overview of the incident described above and the legal implications involved for the person who posted the information. The agenda should also include the following:

  • A description of how a situation like this should be handled. Include any relevant laws or codes of ethics that apply.
  • The importance of safeguarding patient information (no matter who it is).
  • The technology or policy related to technology that could be used to protect patient privacy in this situation.
  • Strategies you have used personally to protect patient health information.
  • A list of resources for your staff to reference.

The agenda should be 1- to 2-pages in length.

Scenario 2:

A friend of yours has a family member who is a patient at the hospital where you work. Your friend approaches you and asks if you could obtain the latest lab results and physician notes for her family member. She explains that she cannot ask the family member directly because they have not spoken to each other in years, but the friend is concerned with her family member’s health nonetheless. You respond to your friend and explain to her why you cannot do this. After finishing your letter to your friend, you decide to draft a memo to your nursing staff to remind them of the importance of ethical use of electronic health records. Your memo should include the following:

  • A statement on the nurse’s ethical duty to maintain patient confidentiality and protect private patient information
  • A reminder of why it is important to maintain patient confidentially and privacy for both the patient and the medical practice
  • A list of the possible implications of not maintaining patient confidentiality and privacy

Your memo should be 1- to 2-pages in length.

Scenario 3:

You are the managing nurse at Valley View Clinic where smartphones are part of the daily lives of nurses, doctors, and patients. You’ve noticed an increased use of smartphones by nurses and doctors and are concerned that this may be compromising the privacy of patient information. In fact, you overheard one of your nurses saying that she used her personal smartphone to schedule an appointment for a patient. You have decided to send an email to the staff outlining the following:

  • The potential privacy, security, and confidentiality risks involved with using personal smartphones in the clinic
  • Guidelines for using smartphones, including what to do and what not to do
  • Technology or policy related to technology that could be used to protect patient confidentiality and privacy when using smartphones
  • Strategies you have used personally to protect patient health information when using smartphones
  • A list of resources that your staff can refer to

Your email should be one page.

Scenario 4:

You are the nurse manager at Cedar Grove Medical Clinic. You have recently hired a new nurse and have taken her under your wing to help her get acquainted with her new workplace. She sent you an email this morning asking you for help regarding a request she received from another clinic to release patient information for a patient that was recently treated at Cedar Grove Medical Clinic. She is unsure how to respond and has asked you for guidance. Write an email to her with the following:

  • HIPAA guidelines for permitted use and disclosure of protected health information
  • An explanation of whether she should or should not release this information and why

Your email should be one page.


Email 1 (Scenario 3)

Note: The following template includes guidance on how to draft an email.

From:

[your name should go here]

To:

[the person you are sending the email to should go here]

CC:

[if necessary, include anyone you would like to copy on this email here]

Subject

[Dear Sir/Ma’am]:

[body of your email]

[Regards],

[Your name and contact information]

Use a closing that you prefer, such as Thank You, Best Wishes, Take Care, etc.

Your salutation can vary based on whom you are addressing. For example, if you are addressing someone you know well, you can use an informal salutation such as Hello Bob, Hi Stacy, or simply Stacy. Formal salutations can include Mr. or Mrs. and a last name, or if you are uncertain of the marital status of a woman, use Ms. You can also use Dear Sir or Madam.

Include your name, and if necessary, your title, company, and contact information in your signature.

Email 2 (Scenario 4)

Note: The following template includes guidance on how to draft an email.

From:

[your name should go here]

To:

[the person you are sending the email to should go here]

CC:

[if necessary, include anyone you would like to copy on this email here]

Subject

[your name should go here]

[Dear Sir/Ma’am]:

[body of your email]

[Regards],

[Your name and contact information]

Include your name, and if necessary, your title, company, and contact information in your signature.

Use a closing that you prefer, such as Thank You, Best Wishes, Take Care, etc.

Your salutation can vary based on whom you are addressing. For example, if you are addressing someone you know well, you can use an informal salutation such as Hello Bob, Hi Stacy, or simply Stacy. Formal salutations can include Mr. or Mrs. and a last name, or if you are uncertain of the marital status of a woman, use Ms. You can also use Dear Sir or Madam.

©2016 Walden University 1

IM3004: Protecting Patient Privacy: Use strategies to ensure the protection of patient data and privacy.

Assessment Rubric

0

Not Present

1

Needs Improvement

2

Meets Expectations

Strategies to Maintain Privacy

Explain strategies for

maintaining privacy of

electronic health

records, including the

importance of

safeguarding

Electronic Health

Records (EHR).

LO1: Apply strategies

for protecting privacy

of patient electronic

health records.

Strategies, explanation, and

technology are not present.

Strategies, explanation, and

technology are vague,

inaccurate, or incomplete.

Strategies are effective and reflect

recommended best practices. An

explanation of the importance of

safeguarding electronic health

records is present.

Identify technology

resources that may be

used to protect patient

confidentiality and

privacy.

LO2: Explain

technology resources

to protect patient

confidentiality and

privacy.

A list of technology resources is

not present.

A list of technology resources is

vague, inaccurate, or

incomplete.

A list of technology resources that

may be used to protect patient

confidentiality and privacy is present.

©2016 Walden University 2

Ethical Issues in Nursing Informatics

Explain a nurse’s
ethical duty when it
comes to maintaining
confidentiality of
private patient
information, and list
possible implications
of not maintaining
patient confidentiality
and privacy.

LO1: Evaluate ethical
issues in nursing
informatics related to
security and
confidentiality of
patient electronic
health information.

Explanation and possible

implications are not present.

Explanation and possible

implications are missing,

incomplete, or they are

inappropriate.

Explanation is accurate. List of

possible implications identified is

complete and accurately details

industry rules and regulations

concerning a nurse’s ethical duty for

maintaining confidentiality and

patient privacy.

HIPAA

Explain the role of

HIPAA in governing

electronic health

information and

provide HIPAA

guidelines for

permitted use and

disclosure of protected

patient health

Explanation and guidelines for

permitted use are not present.

Explanation or guidelines for

permitted use are missing